This website has been created and is operated by Equipage s.r.l., legal Company registered Italy with Licence A & B for Travel industry (trade name TPB2B). We act as an intermediate between hotels, inbound agencies and users in order to provide our users with the possibility to search and book hotel accommodation and other services online. Our service is based on information provided by suppliers. Although we do our utmost to ensure that all information provided on this website is accurate, we cannot guarantee that all information is comprehensive and error-free, nor can we be held responsible for interruptions or non-delivery of information.


1. Premise

1.1 These general conditions contain the rules and principles of co-operation on the use of the Website www.travelpartnersb2b.com for tourist services booking.
1.2 www.travelpartnersb2b.com is a website owned by Equipage s.r.l., A and B issued by the Liguria Region licensed agency, associated with IATA and FIAVET ASTOI based in Genova, Via Brigate Liguria 63  R, 16121 Italy. VAT 03404090106.
1.3 The General Conditions define the conditions prepared by Equipage Srl (hereinafter "Company") for purchase by users affiliated companies ("Affiliates") www.travelpartnersb2b.com website ("Site"), tourism services so determined as follows. The user of tourism products has appointed the following "Consumer".
1.4 The site offers tourist services and any other tourism-related products provided by Agencies Accommodation belonging to the International Network Travel Partner B2B, consolidated and henceforth will be called "Suppliers".
1.5 With each of the suppliers approved for sale on the Website The Company has signed a brokerage contract. As a result of this agreement Company on behalf of Suppliers is entitled to be paid by the users authorized for sales of services and package tours with headquarters or branch office in any country where there is not a local Travel Partners General sales agent and website.

2. Affiliation

2.1 Registration is tantamount to a request for affiliation to the site and requires the acceptance of these Terms.
2.2. And 'allowed registration only to travel agencies and tour operators, equipped with the necessary licenses required by law and based on Italian soil.
2.3 An Affiliate Member becomes when your login is authorized to operate the Site and the Company announced the affiliate code, required to access the restricted area dedicated solely to Affiliates.
2.4 The Affiliate shall ensure that personal data and information provided during registration is current, complete and accurate and undertakes to promptly inform the Company any change of personal data at any time communicated. The Affiliate authorizes the Company to perform checks on the veracity of data and other information and undertakes to cooperate for the successful completion of these checks.
2.5 Upon registration, the affiliate must both give their assent to these "Terms" and confirm having read the Policy Handling of Personal Information contained in the "Privacy Policy".
2.6 Registration does not imply acceptance of the request for membership by the Company, which reserves the right to allow or disallow access codes at its sole discretion.
2.7 The Affiliate is liable for access codes, which have been assigned and who is individually created as well as for all activities that may arise due or undue use of such third party.
2.8 The Affiliate is considered solely responsible for all bookings made through your login. The Affiliate has therefore full financial responsibility for bookings made through the access code assigned to him.

3. Using the site

3.1 The Affiliate may access the Site and use the features present in it for your commercial purposes, but not modify, reuse, copy, distribute, transmit, reproduce, publish, license, create derivative works from, transfer or sell, or otherwise used for any commercial purpose without the approval of, any information, software, products or services obtained and / or made available through the Site
3.2 It is also not allowed to access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of the Company
3.3 The content and information on this website as well as the infrastructure used to provide such content and information is owned by the Company, its suppliers and its providers of information technology

4. Rates

4.1 Prices are displayed in EURO, unless otherwise specified, always including taxes.
4.2 The shares are final upon confirmation, the Supplier reserves the right to change the price already been confirmed only in case of changes in taxes, VAT, exchange of fair periods by hotels, fuel surcharge or other conditions not caused by their actions.
4.3 During periods of fair prices can be very close to official rates of the hotels. To avoid any disputes, it is suggested to inform the consumer that the price paid could sometimes be higher than stated in the hotel.
4.4 In the fields of information services may sometimes be given gifts offered, limitations, specifications, information related to languages, regular adjustments relating to the goal and also how to meet. Before confirming the Affiliate is then asked to read carefully any notes on the site in the documents received via email and confirmation pages to indicate the requirements of the Consumer (Hotels, Apartments, Car Rental, Tours). The lack of knowledge or notice of such notes to travelers will never be attributable to the Company.
4.5 The Company reserves the right to check from time to time any cases of reservations whose amount does not take into account or applied incorrectly declare that any notes. To report a similar case contact booking@travelpartner.it

5. Reservations

5.1 The site is booked and purchased "tourist packages" that "individual services".
5.2 Vacation packages are considered "all products that relate to travel, package holidays and package tours, from the predetermined combination of at least two of the following, sold or offered for sale at an inclusive price, and longer than twenty-four hours or comprise at least one night: a) transport b) accommodation c) tourist services not ancillary to transport or accommodation which have some relevance in relation to the whole package. " All reservations Vacation packages purchased through the Site is governed by contract of sale of tourist packages approved by ASTOI inclusive of the technical company.
5.3 Booking consists of several individual services by the franchisee may be freely booked ever considered buying a package tour.
5.4 Booking online services identified as unconfirmed (upon request) you agree to send a firm request for such services to suppliers involved.
5.5 All requests reported by the Consumer through the appropriate fields at the time of confirmation are to be considered upon request and if it is not set to pay an extra can not be counted as part of the services purchased, even when / if confirmed.
5.6 Reservations are accepted by the Company on the basis of "good faith" it will not be allowed to block spaces to be sold later, the cancellation penalty.
5.7 Reservations can be completed only if they include at least one consumer over the age of 18 years. To check in at hotels in Las Vegas should have at least 21 years.
5.8 The Company reserves any action to protect their rights against those who make false or made reservations in order to harm the Site or the Company.
5.9 With online confirmation of each order, the applicant will authorize the transfer of personal data of customers and suppliers. For more information see the Privacy Policy.
5.10 The Company reserves the right to refuse a reservation if the applicant fails to provide all data required and necessary to access the service in case of malfunction of electronic systems or operating software or if inaccuracies are found linked to product information displayed.

6. Groups

6.1 Unless otherwise specified prices shown in Hotels are for individuals, up to a maximum of 9 for ConsumerBooking.
6.2 We will not accept abuse, such as the division of groups in more bookings. Where the Supplier notice differentBookings with identical features (dates, destinations and hotels) due to a group, we reserve the right to cancel or modify the conditions of cancellation, penalties and terms of payment by applying those of the groups.
6.3 The prices displayed using the interactive tools on the site to manage quotes group should be considered as guidelines until it is confirmed by the prior supplier.

7. Payments

7.1 The payment methods are shown in the shopping cart and may vary depending on the services booked or when you are booking, but they are never changed by the Supplier or the Company after final confirmation of the service.
7.2 AllBookings confirmed must be paid before the start of the Consumer, unless earlier written agreements between the Company and approved by the Affiliate.
7.3 The Affiliate is fully responsible for payment of bookings made through the Site by third parties and those customers on your site, when interfaced with our database.
7.4 If a payment is not received by the date notified, the Company reserves the right to cancel theBookings involved.
7.5 For all payments by credit card you will be directed to a secure site for banking institutions with which the company co

8. Insurance

8.1 The services do not include any travel insurance. It is strongly recommended to subscribe to all passengers travel insurance that provides coverage for medical and cancellation.
8.2 Following reservations for travel packages, the Affiliate agrees to offer and buy on behalf of consumers, who are legal obligations and criteria of professional diligence adequate insurance coverage for travelers.

9. Vouchers

9.1 It is recommended to always deliver to the consumer vouchers for all services booked. In some cases hotels may not allow the delivery room without the submission of a voucher to cover or operator name.
9.2 Email delivery of the voucher is taking place only after the affiliate has guaranteed the payment. 
9.3 In some cases the voucher received automatically from the Site may need to be replaced with a voucher bearing the number progressive book supplier. In such cases, the booking department will get quickly in touch with the Affiliate to indicate the times and modes of delivery of the final travel documents.

10. Cancellations

10.1 Cancellations are accepted only if made in the system of managementBookings within the Site
10.2 The cancellation fee applicable in case of cancellation, show summaries and shopping cart services, are set freely by the individual suppliers.
10.3 In case of total cancellation of tour packages, the company will charge 15 euros for each additional consumer combined with theBooking.
10. 4 The Company reserves the right to cancel the services booked by the franchisee under any circumstances, updating theBooking and immediately notifying the fact to the same e-mail.
10.5 In case of cancellations made by the Company or the Supplier Services and only about individuals, except in the cases cited in this Terms and Conditions, where the responsibility rests on membership, the consumer is offered: a full refund of the amount paid , if available and of his choice, an alternative bid for services greater than or equivalent with an offer of less than refund the price difference.

11. Changes

11.1 Services that require changes and changes that involve a change in the number of rooms (irrespective of the type of room) or to parties or nights may be canceled and booked directly, taking into account the possible penalties that can be applied automatically by the system.
11.2 If you prefer to maintain the existing reservation you can forward this request via the form on the Site Office in charge immediately proceed to make the change in the system, sending an update by email to all users involved.
11.3 For some modification of the supplier can charge a penalty or a supplement that is communicated to the Affiliate. If the affiliate decides to proceed with the amendment is billed as the amount of trade agreements with the Company.
11.4 Any changes made will be charged to the Affiliate operating costs (10% of the total cost of the service changed, maximum charge of 30 EURO).
11.5 The amendments are considered and accepted if telematically Late in using the form contained within the Site

12. No show

12.1 Conditions applied in case of no show (no show), are indicated next to each product and are independently set by the individual suppliers.
12.2 Even if the Supplier in writing that no charges will ever be submitted to the Company, we reserve the right to charge a penalty equal to one night in defense of our and your work.
12.3 If the consumer should be in the period following that date booked and the error is attributable to your office, will be charged penalties for no-show and issued an invoice for the new residence.

13. Refunds

13.1 Except for cases of non-confirmation of a service as shown on request and paid directly by the consumer credit card, or of specific agreements with the Affiliate, all payments, whether arising from cancellations or changes are always made to ' affiliate, which must then in turn transfer the amount to the Consumer.
13.2 For all refunds due as a result of cancellations or changes made by the franchisee or consumption by the Affiliate site or directly from the amount to be charged back to the consumer must be deducted bank charges incurred by the Company limited amount that must be repaid.
13.3 If the Affiliate or a consumer cancels a direct service in order to obtain reimbursement must produce written documentation that allows to determine the date of cancellation, full name of the employee or hotel company that received and a written confirmation from the vendor have been canceled and willingness to repay the amount. The lack of such documentation will not allow any refund.
13.4 If a consumer leaves the hotel before the scheduled date and if the hotel confirms a reduction, the application is updated and the difference will be paid as soon as subtracting a fee of 30 EUR as compensation for managementBooking as bank charges incurred for 'amount to be refunded. We strongly suggest that the relevant consumer, before leaving the hotel, the same request a written statement indicating the exact date on which the stay has ended and its willingness to reimburse for any claims that may become necessary.

14. Discretion

14.1 Under no circumstances allowed to disclose the prices, terms and conditions published by us on site, unless personnel of your own company. We reserve the right to terminate the relationship, resulting in cancellation of yourBooking be if we were to recognize a misuse of such data.

15. Responsibility

15.1  the Company acts as an intermediary and is required for providing assistance to the consumer imposed by the criterion of professional care only in respect of obligations to assume responsibility for provision of law or contract, but may be considered exempt from responsibility when the failure or improper performance of the contract is attributable to the consumer or the Affiliate. You may also consider exonerated in cases of acts of violence, civil unrest, riots, terrorism, revolutions, strikes, boycotts, embargoes, acts of public authorities or other governmental organizations such as natural disasters or any other situations and conditions that may not be attributable to the Company as acts of negligence.
15.2 The company, suppliers and franchisees are required to work at the earliest to give due assistance to consumers and always allow the continuation of the journey, except in any case the right to compensation in cases where the incorrect fulfillment of the contract is to latter 's due

16. Limitation of Liability

16.1 All information regarding services, prices and content provided or uploaded to the site, directly from suppliers. Such content is accurate and entered in good faith, however the Company can not be held liable to any person if at times may be inaccurate or incomplete.
16.2 The site is available in a form and manner in which he appears ready to use.
16.3 Affiliate assumes full responsibility and all risks associated with the use of this site.
16.4 The Company disclaims any liability for any direct or indirect loss resulting from the use of information on this site, except for death or personal injury resulting from his act or omission done
16.5 Consumption during the making of the journey, be it a package or a single service, will be equipped as valid identity documents for travel abroad for all countries in the itinerary and stay visas, transit and health certificates if required. For this effect is suggested to invite passengers to contact the responsible authorities. The Company shall not be held responsible for misunderstandings that occurred during the trip due to lack of information by the consumer.
16.6 The Company assumes no liability in case of the erroneous inclusion of personal data carried out during the purchase process. The user is then responsible for the consequences arising from their incorrect insertion.
16.7 The Company does not endorse or recommend any accommodation or service in particular, than merely to highlight special offers or new services offered.
16.8 The content of this site, treated with extreme caution, remain subject to change at any time without notice.

17. Return Policy Affiliate

17.1 If the Affiliate wishes to terminate his membership of the Site may do so at any time upon written notice to support@travelpartners.it mail or by fax at 010532251. It is understood that the franchisee who wishes to withdraw is required to close any outstanding claims resulting fromBookings created, before or after sending the email notice, until his access codes will be active.
17.2 The withdrawal of membership does not imply the conclusion of any direct or indirect contracts signed with suppliers of the Site
17.3 The Company reserves the right to disable the access codes and then put an end to the relationship Affiliate at any time without having to send any notice to Affiliate and without necessarily specifying the same reasons

18. Litigation

18.1 Any type of complaint about the services that make the trip must be brought to the attention of the supplier direct and / or indicated on the voucher hotel during the stay. Where the dispute is not resolved to the satisfaction of the consumer, it must be brought to the attention of the Company by the franchisee as described below.
18.2 The Affiliate on its behalf or on behalf of the consumer may lodge any complaint is necessary according to his opinion by sending a registered letter with acknowledgment of receipt, not later than ten working days from the date of the return of the consumer in place departure. The registered letter shall be sent to: Equipage srl, Via Liguria Brigade, 63r 16121 Genova
18.3 Direct complaints are accepted by customers only if the services include at least bought a package tour.
18.4 It will not be accepted in relation to any dispute or discounted rates as part of a promotion of the supplier (hotel or otherwise) known to booking. These offers may not have been communicated or not covered by agreements made by the Company and its suppliers.
18.5 The conditions expressed in this website is subject to Italian law. For any dispute involving this website will be exclusive jurisdiction the Court of Genoa.

19. Protection cooperation relationship

19.1 For your protection, the Company does not accept direct communications with customers, whether by telephone, fax or e-mail. We will notify you immediately if this happens

20. Conditions Editing

20.1 The Company reserves the right to change these conditions at any time by sending copies to all Affiliates.