Terms and Conditions

1. Service description

This website has been created and is operated by Equipage s.r.l., legal Company registered Italy with Licence A & B for Travel industry (trade name TPB2B). We act as an intermediate between hotels, inbound agencies and users in order to provide our users with the possibility to search and book hotel accommodation and other services online. Our service is based on information provided by suppliers. Although we do our utmost to ensure that all information provided on this website is accurate, we cannot guarantee that all information is comprehensive and error-free, nor can we be held responsible for interruptions or non-delivery of information.

Terms and Conditions of a friendly company

2. Privacy

TPB2B uses high ethical standards and respects your privacy. We will not give your personal information to third parties under any circumstances. Please have a look at our privacy policy for further information.

3. Credit card payments

When you make a booking, you will automatically enter into an agreement with the suppliers you have chosen. We will charge your credit card only when required by the suppliers. Mostly is required prepayment 30 or 15 days before client departure.

Be assured that any responsibility regarding your credit card information will be taken by our e-banking partner that will guarantee on his secure servers the online transaction.

The credit card company is obliged to pay the remainder.

4. Reservation Fee

Unlike many other parties, TPB2B will not add any additional fees, like a reservation fee, to the booking.

5. Cancellation

If you cancel according to the cancellation policy of the hotel, it will be free of charge. We recommend you read the cancellation policy of the hotel carefully. If you cancel later than requested by the hotel penalties will be applied and you will be returned of the difference. For no show, we will charge you a fee which in most cases is the equivalent for a one night stay for hotel, and 100% for services. Note, TPB2B will not charge you any cancellation fee whatsoever.

6. Disclaimer

The TPB2B website has been compiled with the greatest possible care. Our services are based on the information provided by the Suppliers; for this reason, the Suppliers remain responsible for the correctness of this information. Suppliers can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate and faultless, nor can we be held responsible for errors or inaccuracies in the supplied information. You should always check the provided information before acting on the basis of the supplied information.

Unless stated otherwise, the copyright of the material on this website is copyright of TPB2B.

TPB2B is a trademark of Equipage srl, registered company in the Italy. Italian law is applicable to our services.